SGI™ 1400 Server FamilyUser’s GuideDocument Number 007-3978-001
xContentsB. SGI 1400 Server Rackmount Installation 131Safety Guidelines 131Server Precautions 131Equipment Rack Precautions 133Introductio
84Chapter 3: Configuration Software and UtilitiesSensor Data Record (SDR) ViewerThe SDR viewer lets you view the records retrieved from the SDR reposi
Emergency Management Port (EMP) Console85Field Replaceable Unit (FRU) ViewerThe FRU viewer lets you view data from the server’s baseboard FRU informat
86Chapter 3: Configuration Software and UtilitiesFRU and SDR Load UtilityThe Field Replacement Unit (FRU) and Sensor Data Record (SDR) load utility is
Emergency Management Port (EMP) Console87How You Use the FRUSDR Load UtilityThe utility:• Is compatible with ROM-DOS Ver. 6.22, MS-DOS Ver. 6.22, and
88Chapter 3: Configuration Software and UtilitiesParsing the Command LineThe FRUSDRload utilityallows onlyone commandline functionat atime. A commandl
Emergency Management Port (EMP) Console89The following information displays if the -v option is included in the command line.The /D FRU command may be
90Chapter 3: Configuration Software and UtilitiesDisplaying FRU AreaThe FRU area isdisplayed in ASCII formatwhen thefield is ASCII or asa numberwhenthe
Emergency Management Port (EMP) Console91Configuration FileThe configuration file is in ASCII text. The utility executes commands formed by thestrings pr
92Chapter 3: Configuration Software and UtilitiesUpdating DMI FRU Nonvolatile Storage AreaAfter programming the BMC FRU area, the utility programs the
Changing the BIOS Settings93Obtaining the Upgrade UtilityYou can upgrade to a new version of the BIOS using the new BIOS files and the BIOSupgradeutili
xiList of FiguresFigure 1-1 Example Rack with Three Servers and Pedestal Server 2Figure 1-2 Front Controls and Indicators 5Figure 1-3 Back Contr
94Chapter 3: Configuration Software and UtilitiesCreating the BIOS Upgrade DisketteThe BIOS upgrade file is a compressed self-extracting archive that c
Changing the BIOS Settings957. As the computer boots, check the BIOS identifier (version number) to make sure theupgrade was successful.8. To enter the
96Chapter 3: Configuration Software and UtilitiesChanging the BIOS LanguageYou can use the BIOS upgrade utility to change the language BIOS displays.
Installing Video Drivers979. Once the operationalcode hasbeen updatedand verified,press any keyto continue.Then press Esc to exit the program.10. Shut
99Chapter 44. Solving ProblemsThischapterhelpsyouidentifyand solve problemsthatmightoccurwhileyouareusingthe system.Resetting the SystemInitial System
100Chapter 4: Solving ProblemsChecklist❑ Are all cables correctly connected and secured?❑ Are the processors fully seated in their slots on the basebo
Running New Application Software101Running New Application SoftwareProblems that occur when you run new application software are usually related to th
102Chapter 4: Solving ProblemsAfter the System Has Been Running CorrectlyProblemsthatoccurafterthesystemhardwareandsoftwarehavebeenrunningcorrectlyoft
More Problem-solving Procedures103More Problem-solving ProceduresThe following subsections provide a more detailed approach to identifying a probleman
104Chapter 4: Solving ProblemsCaution: Read help information for a test before running it: the diagnostic packagecontainsmany optional teststhat shoul
Specific Problems and Corrective Actions105Specific Problems and Corrective ActionsThis section provides possible solutions for these specific problems:
106Chapter 4: Solving ProblemsNo Beep CodesIf the system operates normally, but there was no beep, the speaker may be defective. Ifthe speaker is enab
Specific Problems and Corrective Actions107Characters Are Distorted or IncorrectCheck the following:❑ Arethebrightnessandcontrastcontrolsproperlyadjus
108Chapter 4: Solving ProblemsDiskette Drive Activity Light Does Not LightCheck the following:❑ Are the diskette drive power and signal cables properl
Specific Problems and Corrective Actions109CD-ROM Drive Activity Light Does Not LightCheck the following:❑ Are the power and signal cables to the CD-R
110Chapter 4: Solving ProblemsProblems with Application SoftwareIf you have problems with application software, do the following:• Verify that the sof
Error and Informational Messages111POST Codes and Countdown CodesThe BIOS indicates the current testing phase during POST after the video adapter hasb
112Chapter 4: Solving Problems22 1-3-1-3 Test 8742 Keyboard Controller24 Set ES segment register to 4 GB28 1-3-3-1 Autosize DRAM2A Clear 512K base RAM
Error and Informational Messages11349 Initialize PCI bus and devices4A Initialize all video adapters in system4B Display QuietBoot screen4C Shadow vid
xiiiList of TablesTable 1-1 SGI 1400 Server Physical Specifications 1Table 1-2 Chassis Features Summary 3Table 2-1 Processor Board Features 1
114Chapter 4: Solving Problems74 Test real-time clock76 Check for keyboard errors7A Test for key lock on74 Test real-time clock76 Check for keyboard e
Error and Informational Messages1159A Shadow option ROMs9C Set up Power Management9E Enable hardware interruptsA0 Set time of dayA2 Check key lockA4 I
116Chapter 4: Solving ProblemsPOST Error Codes and MessagesThe following error codes and messages are representative of various conditions BIOSidentifi
POST Error Codes and Messages1170251 System CMOS checksum bad - Default configuration used0260 System timer error0270 Real-time clock error0297 ECC Mem
118Chapter 4: Solving Problems8106 Processor 1 Thermal Trip failure8107 Processor 2 Thermal Trip failure8108 Watchdog Timer failed on last boot, BSP s
119Chapter 55. Installing or Replacing Drives and Power SuppliesSCSI Hard Disk DrivesThe system supports a variety of low-voltage differential (LVD) a
120Chapter 5: Installing or Replacing Drives and Power Supplies3. Orient the drive so the connector is near the top surface of the drive, then place t
SCSI Hard Disk Drives1211. Open the front bezel by rotating its right side out and to the left.2. If you installed a padlock on the metal door to the
122Chapter 5: Installing or Replacing Drives and Power Supplies9. Gently push the new drive into the bay. To engage the latch, the carrier handleshoul
Removing or Installing a Power Supply123Removing or Installing a Power SupplyThe SGI 1400 server comes standard with three power supplies. All three s
xivList of TablesTable 3-23 FRU Manager Menus 68Table 3-24 EMP Console Access Modes (Server Configured forConsole Redirect) 72Table 3-25 EMP Con
124Chapter 5: Installing or Replacing Drives and Power SuppliesFigure 5-4 Removing a Power SupplyInstalling a Power SupplyUse the following steps to i
125Appendix AA. Environmental and Regulatory SpecificationsEnvironmental and Regulatory SpecificationsThe following sections and tables present informat
126Appendix A: Environmental and Regulatory SpecificationsManufacturer’s Regulatory DeclarationsThe SGI 1400 server products conform to several nation
Environmental and Regulatory Specifications127Upgrade Regulatory LabelIfyoureceivedaregulatorylabelwithan upgrade,placeiton thebackofthesystemnearthe
128Appendix A: Environmental and Regulatory SpecificationsElectromagnetic EmissionsThis device complies with the Class A limits of Part 15 of the FCC
Environmental and Regulatory Specifications129Tensión alimentación:100/240 ~ VACFrecuencia: 50/60 Hz: Consumo de corriente: 7.6 AChinese Class A Regul
130Appendix A: Environmental and Regulatory SpecificationsKorean Class A Regulatory NoticeShielded CablesThe SGI 1400 server system is FCC-compliant u
131Appendix BB. SGI 1400 Server Rackmount InstallationSafety GuidelinesBefore you remove a server cover, observe these safety guidelines:• Only techni
132Appendix B: SGI 1400 Server Rackmount InstallationSHOCK AND VIBRATION CONDITIONS: The server’s mounting rails do not providedampening and insulatio
Equipment Rack Precautions133Equipment Rack PrecautionsWarning:ANCHOR THE EQUIPMENT RACK: Theequipment rack must be anchoredtoan unmovable support to
xvAbout This GuideThis guide provides you with information on using and administering your SGI 1400server.Note: Qualified and trained service personnel
134Appendix B: SGI 1400 Server Rackmount InstallationIntroductionThe SGI 1400 server is designed to either stand upright (pedestal mode) or be mounted
Prepare the Slide Assemblies135Prepare the Slide AssembliesUse Figure B-1 and the following steps to prepare the rackmounting slide assemblies.1. Remo
136Appendix B: SGI 1400 Server Rackmount InstallationFigure B-1 Outer Slide AssemblyFigure B-1 components shown are:1. Large outer bar2. Center bar3.
Prepare the Slide Assemblies137Prepare the ServerBefore you can install theserver in the 19-inch equipment rack, you must installa bezel,handles, and
138Appendix B: SGI 1400 Server Rackmount InstallationAttach the Small Bar of the Slide Assembly to the ServerUse Figure B-2 and the following steps to
Prepare the Slide Assemblies139Figure B-2 Small Bar of the Slide AssemblyFigure B-2 components shown are:1. Threaded hole in chassis2. Safety latch3.
140Appendix B: SGI 1400 Server Rackmount InstallationPreparing the Equipment RackBefore you can install the server in the 19-inch equipment rack, you
Prepare the Slide Assemblies141Figure B-3 Center Bar and Large Outer Bar AssemblyFigure B-3 shows the bar assembly and specific components:1. Back righ
142Appendix B: SGI 1400 Server Rackmount InstallationAttach the Bracket and Rail Assemblies to the Equipment RackNote:Mounting holes in the verticalra
Prepare the Slide Assemblies143Figure B-4 Right-angle Bracket and Vertical RailFigure B-4 components shown are:1. Screw2. Vertical rail3. Bar nut4. Ri
144Appendix B: SGI 1400 Server Rackmount InstallationInstall the Server in the RackWarning: ANCHOR THE EQUIPMENT RACK: The equipment rack must be anch
Prepare the Slide Assemblies145Figure B-5 Installing the Server in the RackFigure B-5 components shown are:1. Small outer bar2. Center bar3. Large out
147Aadd-in, 3add-in boardISA, 52ISA slot, 21PCI, 52PCI bus slots, 21addressbase memory, 19extended memory, 19administrative, 29administrative
148IndexDDC outputs, 10diagnosticspreparing system for testing, 103using PCDiagnostics, 103disk array, 9disketteenabling/disabling floppy writes,
149IndexI/OISA expansion slots, 13PCI expansion slots, 13ports provided, 14I/O Device Configuration submenu, configuring inSetup, 43ISAembedded devi
150Indexpower on/offlocking on/off switch, Setup, 28power supply400 watt, 3AC input, 125DC outputs, 10hazardous conditions, 123input voltage rang
151Indexserviceno user-serviceable parts, power supply, 123SetupAdvanced Chipset Control submenu, 45Advanced menu, 41Boot menu, 49cannot enter, ne
152IndexVvideoblanking for security, 28controller, 22expansion, 22graphics controller, 14memory, 13resolutions supported, 22video memory, 22WWa
1Chapter 11. Chassis DescriptionThe SGI 1400 server is shipped as either an upright (pedestal mode) unit, or it may beready for rack mounting (rack mo
2Chapter 1: Chassis DescriptionFigure 1-1 Example Rack with Three Servers and Pedestal ServerChassis Feature SummaryThe system’s galvanized metal chas
Chassis Feature Summary3Theremovablefrontpanelprovidesaccesstothe3.5-and5.25-inchperipheralbaysinthefront of the chassis. Table 1-2 lists the main fea
SGI™ 1400 Server Family User’s GuideDocument Number 007-3978-001CONTRIBUTORSWriter Mark SchwendenIllustrated by Cheri BrownProduction by Heather Herms
4Chapter 1: Chassis DescriptionChassis Front Controls and IndicatorsFigure 1-2 shows the server’s front controls, option bays, and drives.Standard fro
Chassis Feature Summary5Figure 1-2 Front Controls and IndicatorsPower On/Off buttonSleep/service buttonReset buttonNMI buttonEMI shieldSystemsecurity
6Chapter 1: Chassis DescriptionChassis Back Controls and FeaturesFigure 1-3 shows the controls, connectors, and features on the rear of the server.Fig
Chassis Feature Summary7Chassis Side ViewFigure 1-4 shows a side view of the chassis and locations of key internal components.Figure 1-4 Chassis Side
8Chapter 1: Chassis DescriptionThe components shown in Figure 1-4 are listed as follows:1. The front swing-out subchassis2. Diskette drive3. Main chas
Server Peripherals Overview93.5-inch Hard Drive BaysThe chassis containsone hard disk drivebay thatholds 3.5-inch-wide (1”high or1-5/8”high) LVDS SCSI
10Chapter 1: Chassis DescriptionNote: Integration of the 5.25-inch peripheral bay can affect EMC compliance and is aregulated activity.Caution: To avo
System Cooling11System CoolingThe SGI 1400 server system includes the maximum (6) fan configuration for internalcooling and airflow. There is also one f
13Chapter 22. System Processor Board DescriptionProcessor Board FeaturesTable 2-1 lists the major features of the server system’s processor board (als
iiiContentsList of Figures xiList of Tables xiiiAbout This Guide xv1. Chassis Description 1Chassis Feature Summary 2Chassis Front Contr
14Chapter 2: System Processor Board DescriptionProcessor Board Connector and Component LocationsFigure 2-2 shows the locations of the main components
Processor Board Features15Figure 2-1 Processor Board Connector and Component LocationsThe components include:1. Wide SCSI B connector (J9J1)2. System
16Chapter 2: System Processor Board Description8. PCI slots B4 (closest to ISA), B3, B2, B1, A3, and A2 (farthest from ISA)9. Memory module connector
Processor Board Features1735. ITP connector (J6G1)36. Narrow SCSI connector (J9H1)37. External IPMB connector (J7H1)38. SMM connector (J8H1)39. Wide S
18Chapter 2: System Processor Board DescriptionMemoryMain memory resides on an add-in board, called a memory module, designedspecifically for the SGI 1
Processor Board Features19The first four module group installs in memory bank A, the second in bank B, the thirdin bank C and the last in Bank D.System
20Chapter 2: System Processor Board DescriptionNote: Use DIMMs that have been tested for compatibility with the processor board.Contactyour salesorsup
Add-in Board Slots21Parallel PortThe 25/15-pin connector stacks the parallel port over the VGA. The 87309 provides oneIEEE 1284-compatible 25-pin bidi
22Chapter 2: System Processor Board DescriptionVideoThe onboard, integrated Cirrus Logic CL-GD5480 64-bit VGA ASIC contains an SVGAcontroller that is
IDE Controller23Each controller has its own set of PCI configuration registers and SCSI I/O registers. Asa PCI 2.1 bus master, the SYM53C896 supports b
ivContentsSCSI Controller 22IDE Controller 23Keyboard and Mouse 24Server Management 24Baseboard Management Controller (BMC) 24System Se
24Chapter 2: System Processor Board DescriptionKeyboard and MouseThe PS/2-compatible keyboard and mouse connectors are mounted in a single-stackedhous
Server Management25SEL contents can be retrievedafter system failure for analysis by field service personnelusing system management tools like Intel LA
26Chapter 2: System Processor Board DescriptionSystem SecurityTo help prevent unauthorized entry or use of the system, the system includes athree-posi
System Security27Using PasswordsIf youset andenable auser password but not an administrator password, enterthe userpassword to boot the system and run
28Chapter 2: System Processor Board DescriptionSummary of Software Security FeaturesTable 2-3liststhesoftwaresecurityfeaturesand describes whatprotect
System Security29Control access to using theSSU: set administratorpasswordTo control access to setting or changing the system configuration, set anadmi
31Chapter 33. Configuration Software and UtilitiesThis chapter describes the Power-on Self Test (POST)and system configuration utilities.Table 3-1 briefl
32Chapter 3: Configuration Software and UtilitiesHot KeysUse the keyboard’s numeric pad to enter numbers and symbols.Power-on Self Test (POST)Each tim
Using BIOS Setup333. If youdo not press F2,the boot process continuesand various messages appear. Themessage content may differ based on your system c
ContentsvSecurity Menu 46Server Menu 47System Management Submenu 48Console Redirection Submenu 49Boot Menu 49Boot Device Priority Subme
34Chapter 3: Configuration Software and UtilitiesRunning SetupYou can run Setup to modify any standard PC baseboard feature such as:• Select diskette
Setup Menus35Starting SetupYou can enter and start Setup under several conditions:• When you turn on the system, after POST completes the memory test•
36Chapter 3: Configuration Software and Utilities4. Server Menu• System Management• Console Redirection5. Boot Menu• Boot Device Priority• Hard Drive6
Setup Menus37Thefollowingsectionslistthefeaturesthat display onscreen afteryoupressF2 and enterSetup. Not all of the option choices are described:• a
38Chapter 3: Configuration Software and UtilitiesLegacy Diskette B: Disabled360 KB720 KB1.44 MB2.88 MBSelects the diskette type.Hard Disk Pre-delay Di
Setup Menus39Primary Master and Slave SubmenuIn Table 3-6, the features other than “Type” appear only for Type Auto if a drive isdetected.Table 3-6 Pr
40Chapter 3: Configuration Software and UtilitiesKeyboard Features SubmenuTable 3-7 summarizes the features of the keyboard submenu.TransferModeStanda
Setup Menus41Advanced MenuYoucanmakethefollowingselectionsontheadvancedmenuitself,seeTable 3-8.Usethesubmenus for the three other selections that appe
42Chapter 3: Configuration Software and UtilitiesPCI Configuration SubmenuThe PCI Configuration Menu contains selections that access other submenus.PCI
Setup Menus43PCI Devices SubmenuTable 3-10 shows the options in the PCI devices submenu.I/O Device Configuration SubmenuTable 3-11 lists the entries in
viContentsEmergency Management Port (EMP) Console 69How the EMP Console Works 70EMP Console Requirements 73Setting Up the Server for the EMP
44Chapter 3: Configuration Software and UtilitiesSerial Port B DisabledEnabledAutoOS ControlledAuto forces BIOS to configure the port.OS Controlled dis
Setup Menus45Advanced Chipset Control SubmenuTable 3-12 lists the options in the advanced chipset control submenu.Table 3-12 Advanced Chipset Control
46Chapter 3: Configuration Software and UtilitiesSecurity MenuYou can make the following selections on the Security Menu. Enabling the SupervisorPassw
Setup Menus47Server MenuTable 3-14 and the following subsections describe and list the submenus and features ofthe server menu.Secure ModeTimerDisable
48Chapter 3: Configuration Software and UtilitiesSystem Management SubmenuTable 3-15 describes the choices available in the system management submenu.
Setup Menus49Console Redirection SubmenuTable 3-16 describes the feature choices under the console redirection submenu.Boot MenuYou can make the follo
50Chapter 3: Configuration Software and UtilitiesBoot Device Priority SubmenuUse the up- or down-arrow keys to select a device in the boot device prio
Setup Menus51Exit MenuYoucanmakethe followingselectionsontheexitmenu, as showninTable 3-20.Selectanoption using the up or down arrow keys. Press Enter
52Chapter 3: Configuration Software and UtilitiesUsing the System Setup Utility (SSU)The SSUis onthe configurationsoftware CD shipped with the server.
Using the System Setup Utility (SSU)53The baseboard comes with a.CFG file describing the characteristics ofthe board andthesystem resources it requires
ContentsviiHow You Use the FRUSDR Load Utility 87FRUSDR Command Line Format 87Parsing the Command Line 88Displaying Usage Information 88Di
54Chapter 3: Configuration Software and UtilitiesRunning the SSUYou canrun theSSU eitherlocally or remotely. The following subsections describe theseo
Using the System Setup Utility (SSU)55Starting the SSUThe SSU is a collection of task-oriented modules plugged into a common frameworkcalled the Appli
56Chapter 3: Configuration Software and Utilities5. The mouse driver loads if it is available; press Enter to continue.This message appears:Please wai
Using the System Setup Utility (SSU)57Customizing the SSUYou can customize the UI according to your preferences. The AF sets these preferencesand save
58Chapter 3: Configuration Software and UtilitiesLaunching a TaskIt is possible to have many tasks open at the same time, although some tasks mightreq
Using the System Setup Utility (SSU)59You can use the RCA window to define or add an ISA board by clicking on theappropriate button. To remove an ISA b
60Chapter 3: Configuration Software and Utilities3. To edit a board, click Load to retrieve the board information. After making changes,click Save.4.
Using the System Setup Utility (SSU)61To make a modification:1. Highlight the function in the Configuration window.2. Press the spacebar or Enter, or do
62Chapter 3: Configuration Software and UtilitiesSecurity Add-inIn this window,you canset the Userand Administrator passwords and securityoptions.To S
Using the System Setup Utility (SSU)63Security OptionsIn the security options window, you can set the other security options:• Hot Key—sets akey seque
viiiContents4. Solving Problems 99Resetting the System 99Initial System Startup 99Checklist 100Running New Application Software 101Chec
64Chapter 3: Configuration Software and UtilitiesFigure 3-2 shows the SEL viewer main window.Figure 3-2 SEL Viewer Add-in Main WindowTable 3-21 shows
Using the System Setup Utility (SSU)65Sensor Data Record (SDR) Manager Add-InIn this window, you can:• Examine all SDR records through the BMC (in eit
66Chapter 3: Configuration Software and UtilitiesFigure 3-3 shows the SDR Manager main window. The SDR Manager Menu lists thewindow’s menus and option
Using the System Setup Utility (SSU)67Field Replaceable Unit (FRU) Manager Add-InIn this window you can:• Examine all FRU Inventory areas on the serve
68Chapter 3: Configuration Software and UtilitiesFigure 3-4 shows the FRU Manager main window. FRU Manager Menus lists thewindow’s menus and options,
Emergency Management Port (EMP) Console69Exiting the SSUExiting the SSU causes all windows to close.1. Exit the SSU by opening the menu bar item File
70Chapter 3: Configuration Software and UtilitiesHow the EMP Console WorksThe EMP shares theCOM2 port with the system. When the EMP has controlof the
Emergency Management Port (EMP) Console71Figure 3-6 EMP Console in Redirect StateWhen you use the EMP console window in redirect state with the termin
72Chapter 3: Configuration Software and UtilitiesThethreeEMPaccessmodesaredisabled,pre-boot,and alwaysactive.SeeTable 3-24 fora listing of the access
Emergency Management Port (EMP) Console73EMP Console RequirementsThis section outlines the requirements and configurations necessary for using the EMPc
Contentsix5. Installing or Replacing Drives and Power Supplies 119SCSI Hard Disk Drives 119Mounting a SCSI Hard Disk Drive in a Carrier 119Ho
74Chapter 3: Configuration Software and UtilitiesSystem Management SubmenuAll EMP-related settings occur from the System Management Submenu of the ser
Emergency Management Port (EMP) Console75Main EMP Console WindowThemainEMPconsolewindowprovidesagraphicaluserinterface(GUI)toaccessservercontrol opera
76Chapter 3: Configuration Software and UtilitiesStatus BarThe status bar displays at the bottom of the current window. It contains the followingstatu
Emergency Management Port (EMP) Console77Server Control OperationsThree server controloperations are available from themenu or toolbar of themain EMPc
78Chapter 3: Configuration Software and UtilitiesOptions available in the dialog are:• Line Selection: Allows distinction between direct or dial-up mo
Emergency Management Port (EMP) Console79Power the Server On or Off RemotelySelecting Power On/Offfromthe Action Menuallows youto power theserver onor
80Chapter 3: Configuration Software and UtilitiesReset the Server RemotelySelecting Reset from the Action Menu generates the Reset dialog so that you
Emergency Management Port (EMP) Console81PhonebookThe EMP console provides a phonebook, a support plug-in that stores names andnumbersofserversinalist
82Chapter 3: Configuration Software and Utilities• Save: Saves a new or modified phonebook entry or deletes an entry if you havealready selected the De
Emergency Management Port (EMP) Console83SEL Viewer Menu OptionsThe following menu options are available on the SEL viewer menu bar:• File– Open: Allo
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