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Inhaltsverzeichnis

Seite 1 - User’s Guide

SGI® InfiniteStorage Server 3500 (ISS3500)User’s Guide007-5653-001

Seite 2

x 007-5653-001ContentsRemote Access Configuration . . . . . . . . . . . . . . . . .

Seite 3 - Record of Revision

80 007-5653-0017: TroubleshootingNo Power1. Make sure that no short circuits between the motherboard and the chassis.2. Make sure that all jumpers are

Seite 4

Memory Errors007-5653-001 81Memory ErrorsWhen a No_Memory_Beep_Code is issued by the system, check the following:1. Make sure that the DIMM modules ar

Seite 6

007-5653-001 83Appendix AA. BIOS Error CodesDuring Power-On Self-Test (POST) routines, which are performed each time the system is powered on, errors

Seite 8

007-5653-001 85Appendix BB. System DriversThe ISS3500 server belongs to the SGI InfiniteStorage Server family. These servers may sometimes require dr

Seite 9 - 007-5653-001 ix

Using MegaRAID Drivers on SGI InfiniteStorage ServersTo avoid I/O timeouts with certain workloads, the megaraid_sas driver needs to have the poll_mode

Seite 10 - Contents

Contents007-5653-001 xiMark all events as read. . . . . . . . . . . . . . . . . .

Seite 12

007-5653-001 xiiiFiguresFigure 1-1 ISS3500 Server Front Panel . . . . . . . . . . . . . 1Figure 1-

Seite 13 - 007-5653-001 xiii

xiv 007-5653-001FiguresFigure 6-3 Security Settings Screen . . . . . . . . . . . . . . 73Figure 6-

Seite 14

007-5653-001 xvTablesTable 4-1 DIMM Population with only CPU1 Installed . . . . . . . . 31Table 4-2 DIMM Population w

Seite 16

007-5653-001 xvii. About This GuideThis guide provides an overview of the installation, architecture, general operation, and descriptions of the major

Seite 17 - . About This Guide

xviii 007-5653-001Related PublicationsThe following SGI and LSI documents are relevant to the ISS3500 server:• MegaRAID SAS Software User’s Guide, pub

Seite 18 - Related Publications

: About This Guide007-5653-001 xixConventionsThe following conventions are used throughout this document:Product SupportSGI provides a comprehensive p

Seite 19 - Product Support

COPYRIGHT© 2010 SGI. All rights reserved; provided portions may be copyright in third parties, as indicated elsewhere herein. No permission is granted

Seite 20 - Reader Comments

xx 007-5653-001Reader CommentsIf you have comments about the technical accuracy, content, or organization of this document, contact SGI. Be sure to in

Seite 21 - 007-5653-001 1

007-5653-001 1Chapter 11. Introduction and System Components OverviewThe SGI InfiniteStorage Server 3500 (ISS3500) system is a 4U rackmount server (se

Seite 22 - 2 007-5653-001

2 007-5653-0011: Introduction and System Components OverviewThe ISS3500 server has the following configuration options:• One or two 64-bit Intel Xeon

Seite 23 - 007-5653-001 3

007-5653-001 3Figure 1-2 ISS3500 Serverboard Block DiagramBMC WPCM450KBMSCOM1External#0-5#0-6OptionalSAS2LSI 2008Ports#0~3Optional800/1066/1333800/106

Seite 24 - Components

4 007-5653-0011: Introduction and System Components OverviewRacksThe following rack assemblies are available:• Short rackThe 20U-high deskside rack ho

Seite 25 - Memory Support

QuickPath Interconnect007-5653-001 5Mounting RailsThe ISS3500 system is shipped with mounting rails. See Chapter 3, “Installing the ISS3500 System in

Seite 26 - Disk RAID Support

6 007-5653-0011: Introduction and System Components OverviewPCI SubsystemThe primary I/O buses for the server board is PCI Express.Disk RAID SupportTh

Seite 27 - 007-5653-001 7

Disk RAID Support007-5653-001 7RAID 0 (Striping)Disk striping allows the writing of data across multiple physical disks instead of just one physical d

Seite 28 - 8 007-5653-001

8 007-5653-0011: Introduction and System Components OverviewRAID 60 (Striping with Dual Parity)RAID 60 employs RAID 0 striping across lower-level RAID

Seite 29 - 2. System Safety

007-5653-001 9Chapter 22. System SafetyThis chapter describes basic safety precautions.Electrical Safety PrecautionsBasic electrical safety precaution

Seite 30 - General Safety Precautions

007-5653-001 iiiRecord of RevisionVersion Description001 April 2010Original printing.

Seite 31 - ESD Precautions

10 007-5653-0012: System Safety• Serverboard BatteryCaution: There is a danger of explosion if the onboard battery is installed upside down, which wi

Seite 32

ESD Precautions007-5653-001 11ESD PrecautionsCaution: Electrostatic discharge (ESD) is generated by two objects with different electrical charges com

Seite 34 - Warnings and Precautions

007-5653-001 13Chapter 33. Installing the ISS3500 System in a RackThis chapter provides a quick setup checklist to get the ISS3500 operational. Unpack

Seite 35 - Rack Mounting Considerations

14 007-5653-0013: Installing the ISS3500 System in a RackWarnings and PrecautionsRack PrecautionsWarning: The ISS3500 server weighs 80 lbs (36.3 kg).

Seite 36 - Reliable Ground

Rack Mounting Considerations007-5653-001 15Server Precautions• Review the electrical and general safety precautions.• Determine the placement of each

Seite 37 - Outer Rack Rails

16 007-5653-0013: Installing the ISS3500 System in a RackCircuit OverloadingConsideration should be given to the connection of the equipment to the po

Seite 38 - 18 007-5653-001

Install the System into a Rack007-5653-001 17Figure 3-1 Separating and Installing the Rack RailsOuter Rack RailsOuter rails attach to the rack and hol

Seite 39 - Install the Inner Rails

18 007-5653-0013: Installing the ISS3500 System in a Rackthe ends of the 2U quick attach rails. Figure 3-2 shows the rail adapter and the end of the q

Seite 40 - Install the Server in a Rack

Install the System into a Rack007-5653-001 19Install the Inner Rail ExtensionsThe ISS3500 chassis includes a set of inner rails in two sections: inner

Seite 42 - Check the System Memory

20 007-5653-0013: Installing the ISS3500 System in a RackInstall the Server in a RackWarning: The ISS3500 server weighs 80 lbs (36.3 kg) Always use p

Seite 43 - Check the Drive Bay Setup

Check the Node Board Setup007-5653-001 21Check the Node Board SetupUse the following sections to open the top cover and check that each node board is

Seite 44 - Supply Power to the System

22 007-5653-0013: Installing the ISS3500 System in a RackFigure 3-6 Removing the Chassis CoverCheck the CPUs (processors)You may have one or two proce

Seite 45 - 007-5653-001 25

Check the Node Board Setup007-5653-001 23Install Expansion PCI CardsYou can install six expansion PCI cards in the system.Check all Cable Connections

Seite 46 - Removing the Chassis Cover

24 007-5653-0013: Installing the ISS3500 System in a RackFigure 3-8 Disk Drives – Rear PanelIf you have more than 4TB of storage, you must create mult

Seite 47 - Installing the Hard Drives

007-5653-001 25Chapter 44. Chassis Setup and MaintenanceThis chapter covers the steps required to install components and perform maintenance on the IS

Seite 48 - 28 007-5653-001

26 007-5653-0014: Chassis Setup and MaintenanceStatic-Sensitive DeviceElectrostatic discharge (ESD) can damage electronic components. To prevent damag

Seite 49 - 007-5653-001 29

Installing the Hard Drives007-5653-001 27Installing the Hard DrivesThe ISS3500 supports the following disk storage configurations: • Standard configur

Seite 50 - 30 007-5653-001

28 007-5653-0014: Chassis Setup and MaintenanceThe Intelligent Battery Backup Unit (IBBU) protects the integrity of the cached data on the megaRAID co

Seite 51 - DIMM Slot Population

Installing the Hard Drives007-5653-001 29Installing a Hard Drive into the Hard Drive CarrierTo install a hard drive into the hard drive carrier, perfo

Seite 52

007-5653-001 vContentsAbout This Guide . . . . . . . . . . . . . . . . . . .

Seite 53 - Physical Memory Remaining

30 007-5653-0014: Chassis Setup and MaintenanceFigure 4-3 Installing a Drive into a Hard Drive CarrierUse a hard, stablesurface when installingthe har

Seite 54 - PCI Expansion Slots

DIMM Slot Population007-5653-001 31DIMM Slot PopulationThis section describes how you populate the DIMM slots for one or two CPUs with the various DIM

Seite 55 - 007-5653-001 35

32 007-5653-0014: Chassis Setup and MaintenanceDIMM Module Types and Optimal ConfigurationFor memory to work properly, install memory according to the

Seite 56 - Chassis Maintenance

DIMM Slot Population007-5653-001 33Table 4-5 Possible System Memory Allocation and AvailabilitySystem Device SizePhysical Memory Remaining (-Availabl

Seite 57 - Replacing a System Fan

34 007-5653-0014: Chassis Setup and MaintenancePCI Expansion SlotsThe PCI slot bays are in the rear of the chassis. The PCI slots are located at the r

Seite 58 - Power Supply

PCI Expansion Slots007-5653-001 35Installing an Add-On or Expansion Card1. To install add-on or expansion cards, perform the following steps:2. Remove

Seite 59 - Replacing the Power Supply

36 007-5653-0014: Chassis Setup and MaintenanceChassis MaintenanceThis section describes basic chassis maintenance.System FansSeven hot-swappable, hea

Seite 60

Chassis Maintenance007-5653-001 37Replacing a System FanFigure 4-6 Replacing a FanTo replace a fan, perform the following steps:1. Open the chassis wh

Seite 61 - 5. System Monitoring

38 007-5653-0014: Chassis Setup and MaintenanceChecking the System Air FlowTo check the ISS3500 system air flow, perform the following steps:1. Make s

Seite 62 - Control Panel Buttons

Power Supply007-5653-001 39Replacing the Power SupplyThe power supply for the ISS3500 system is redundant and hot-swappable. If you have this option (

Seite 63 - Control Panel LEDs

vi 007-5653-001ContentsGeneral Safety Precautions . . . . . . . . . . . . . . . . .

Seite 65 - SATA Drive Carrier LEDs

007-5653-001 41Chapter 55. System MonitoringOverviewShown in Figure 5-1, the control panel is located on the left handle of the chassis front. There a

Seite 66

42 007-5653-0015: System MonitoringControl Panel ButtonsThere are two buttons located on the front of the chassis: a reset button and a power on/off b

Seite 67 - Starting BIOS Setup Utility

Control Panel LEDs007-5653-001 43Control Panel LEDsThe control panel located on the front of the chassis has six LEDs. These LEDs provide you with cri

Seite 68 - Main Setup

44 007-5653-0015: System MonitoringNIC1When flashing, the green NIC1 LED indicates network activity on the LAN1 port (see Figure 5-6).Figure 5-6 LAN1

Seite 69 - System Time/System Update

SATA Drive Carrier LEDs007-5653-001 45Power FailThe red power fail LED indicates a power supply module has failed as shown in Figure 5-9. The second p

Seite 71 - Advanced Setup Configurations

007-5653-001 47Chapter 66. BIOSThis chapter describes the AMI BIOS Setup Utility for the ISS3500 serverboard. The AMI ROM BIOS is stored in a Flash EE

Seite 72 - Boot Features

48 007-5653-0016: BIOSNote: Options printed in Bold are default settings.How To Change the Configuration DataThe configuration data that determines t

Seite 73 - Power Configuration

Main Setup007-5653-001 49Figure 6-1 System Overview Main BIOS Setup ScreenSystem Time/System UpdateUse this option to change the system time and date.

Seite 74 - Processor and Clock Options

Contents007-5653-001 vii4 Chassis Setup and Maintenance . . . . . . . . . . . . . . . .

Seite 75 - 007-5653-001 55

50 007-5653-0016: BIOSServerboard• BIOS Build Version: This item displays the BIOS revision used in your system. • BIOS Build Date: This item displays

Seite 76 - 56 007-5653-001

Advanced Setup Configurations007-5653-001 51Advanced Setup ConfigurationsUse the arrow keys to select Boot Setup and hit <Enter> to access the s

Seite 77 - Advanced Chipset Control

52 007-5653-0016: BIOSBoot FeaturesThis section describes the Boot Features options.Quick Boot If Enabled, this option will skip certain tests during

Seite 78

Advanced Setup Configurations007-5653-001 53Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function. When this

Seite 79 - North Bridge Configuration

54 007-5653-0016: BIOSProcessor and Clock OptionsThis submenu allows the user to configure the Processor and Clock settings. Ratio CMOS Setting This o

Seite 80 - I/O Virtualization

Advanced Setup Configurations007-5653-001 55Max CPUID Value Limit (Available when supported by the CPU)Sets the maximum CPUID Value. Select Disabled f

Seite 81 - IDE and SATA Configuration

56 007-5653-0016: BIOSIntel TurboMode Technology (Available when Intel EIST Technology is enabled) Select Enabled to use the Turbo Mode to boost syste

Seite 82 - PCI/PnP Configuration

Advanced Setup Configurations007-5653-001 57Advanced Chipset ControlThe items included in the Advanced Settings submenu are listed below: CPU Bridge C

Seite 83 - Super IO Device Configuration

58 007-5653-0016: BIOSDemand ScrubbingA memory error-correction scheme where the Processor writes corrected data back into the memory block from where

Seite 84 - Remote Access Configuration

Advanced Setup Configurations007-5653-001 59AltitudeThis feature defines how many meters above or below sea level the system is located. The options a

Seite 85 - Hardware Health Monitor

viii 007-5653-001ContentsHow To Change the Configuration Data. . . . . . . . . . . . . . .

Seite 86 - 66 007-5653-001

60 007-5653-0016: BIOSIntel VT-d Select Enabled to enable Intel's Virtualization Technology support for Direct I/O VT-d by reporting the I/O devi

Seite 87 - System Fan Monitor

Advanced Setup Configurations007-5653-001 61IDE and SATA ConfigurationWhen this submenu is selected, the AMI BIOS automatically detects the presence o

Seite 88 - ACPI Configuration

62 007-5653-0016: BIOSPCI/PnP Configuration Clear NVRAM This feature clears the NVRAM during system boot. The options are No and Yes. Plug & Play

Seite 89 - View BMC System Event Log

Advanced Setup Configurations007-5653-001 63Super IO Device ConfigurationOnboard Floppy ControllerSelect Enable to enable the onboard floppy controlle

Seite 90 - IP Address Configuration

64 007-5653-0016: BIOSRemote Access ConfigurationRemote Access This allows the user to enable the Remote Access feature. The options are Disabled and

Seite 91 - MAC Address Configuration

Advanced Setup Configurations007-5653-001 65Terminal TypeThis feature allows the user to select the target terminal type for Console Redirection. The

Seite 92 - Security Settings

66 007-5653-0016: BIOSthreshold temperature as predefined by the CPU manufacturer to give the CPU and system fans additional time needed for CPU and s

Seite 93 - 007-5653-001 73

Advanced Setup Configurations007-5653-001 67User intervention: No action is required. However, consider checking the CPU fans and the chassis ventilat

Seite 94 - 74 007-5653-001

68 007-5653-0016: BIOSACPI Configuration Use this feature to configure Advanced Configuration and Power Interface (ACPI) power management settings for

Seite 95 - Boot Configuration

Advanced Setup Configurations007-5653-001 69IPMI Configuration Intelligent Platform Management Interface (IPMI) is a set of common interfaces that IT

Seite 96 - CD/DVD Drives

Contents007-5653-001 ixIntel C-STATE Tech . . . . . . . . . . . . . . . . . .

Seite 97 - Exit Options

70 007-5653-0016: BIOSClear BMC System Event Log Select OK and press the <Enter> key to clear the BMC system log. Select Cancel to keep the BMC

Seite 98 - Load Fail-Safe Defaults

Advanced Setup Configurations007-5653-001 71network. A static IP address that is assigned to a device is retained until it is manually re-assigned a d

Seite 99 - 7. Troubleshooting

72 007-5653-0016: BIOSSubnet Mask Configuration Subnet masks tell the network to which subnet this machine belongs. The value of each three-digit numb

Seite 100 - No Video

Security Settings007-5653-001 73Figure 6-3 Security Settings ScreenSupervisor PasswordThis feature indicates if a supervisor's password has been

Seite 101 - Memory Errors

74 007-5653-0016: BIOSUser Access Level (Available when Supervisor Password is set as just described.)Use this feature to set the user’s access level:

Seite 102

Boot Configuration007-5653-001 75Boot ConfigurationUse this feature to configure boot settings (see Figure 6-4).Figure 6-4 Boot Settings ScreenBoot De

Seite 103 - A. BIOS Error Codes

76 007-5653-0016: BIOSHard Disk Drives This feature allows you to specify the boot sequence from all available hard disk drives. The settings are Disa

Seite 104

Exit Options007-5653-001 77Exit OptionsSelect the Exit tab from the AMI BIOS Setup Utility screen to enter the Exit BIOS Setup screen. See Figure 6-5.

Seite 105 - B. System Drivers

78 007-5653-0016: BIOSDiscard Changes and Exit Select this option to quit the BIOS Setup without making any permanent changes to the system configurat

Seite 106

007-5653-001 79Chapter 77. TroubleshootingThis chapter describes troubleshooting for the following problems:• “No Power” on page 80• “No Video” on pag

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